Please read this carefully!
When we say “we”, “us”, “our”, “AwaikenThemes” refers to us at Awaiken Technology (the owner and operator of the AwaikenThemes.com) and the products we are offering you. Similarly, terms like “users”, “you”, “your” refer to all our users and visitors surfing the website or using a product.
By accessing this web site, you confirm that you have read, understood and agreed to the Terms and Conditions described below. Moreover by downloading and using one of our Products you confirm that you have read, understood and agreed to the Terms and Conditions described below.
You also confirm that you have read, understood and agreed to this Terms and Conditions when you purchase one of our products. If you do not agree with any of these terms, you are prohibited from using or accessing this website and any of AwaikenThemes products.
Our WordPress themes are developed to work on a self-hosted WordPress site – not wordpress.com. You can download the WordPress Software from wordpress.org
All of our themes are licensed under the GNU General Public License v3.0. You are free to modify our products for personal or commercial projects as you wish to fit your purposes. You can use our products on as many sites as you like.
User must have to signing up on our site to download any free product or buy any premium product. Premium users can download their purchased product zip file from their My account page. Also, by signing up you agree to get emails from us that mainly contains information like major product updates news, important information on AwaikenThemes and discount coupon codes on different occasions.
After your payment has been processed successfully, you will receive an email with your order details and other purchase information. Your product will be made available for download in your My account area. You can download the product by logging into the account.
Should you not receive an email containing your information, you can take a look at the orders history in your My account page on site.
It is our duty to always keep the themes up-to-date and working with the latest version of WordPress. Our themes are developed and fine-tuned for WordPress 4.9 or higher, any version prior to that may have problems with some theme functionality. The minimal requirement for our products is the same as WordPress, which is currently PHP 5.6 and MySQL 5.0 (requirements).
We cannot guarantee that themes will work with all third-party components, plugins or web browsers. Browser compatibility should be tested against the product demonstration on our site. Please ensure that the browsers you use will work as we can not guarantee that all of our products will work with all browsers combinations.
You may not claim intellectual or exclusive ownership to any of our products, modified or unmodified. All products are property of AwaikenThemes.com
Warranty & Liability
Our products are provided to you “as is” without warranty of any kind. We shall never be liable for any damage or flaw in the product.
Third Party Links
We may link to third party websites from our own website. We have no control over and are not responsible for, these third party websites or their use of your personal information. We do not endorse, recommend or vouch for the security of such websites. We recommend that you review their terms of service and privacy policies before accessing and using the third party site.
If you come across an issue that cannot be resolved, or feel that our product is not working as expected, you can contact us for a refund within 7 days after purchase. We will be happy to refund the entire amount.
- We will process your refund as soon as possible. In some cases, we might even offer to resolve an issue for you.
- No refunds will be processed after 7 days post purchase. If you are not happy, apply for a refund within 7 days after purchase.
- We reserve the rights to reject a refund request if deemed necessary.
- You can submit a refund request by email email@example.com
If you come across any issues or incompatibilities, you can contact us for support ( within 1 month after purchase ) and allow us to help you resolve your issue.
Support is about helping you to install, configure and tweak your theme. It is not about making heavy customizations or creating additional features. Furthermore, we don’t offer support for WordPress itself, nor do we provide support for any third-party plugins you might choose to use with your theme. You should NOT expect customization for functionality not already provided within your theme.
Product Support is provided via support and email (firstname.lastname@example.org). We do not give any support via phone call, Skype or any other tools. We offer support for our customers Monday through Friday 9:00am-9:00pm (GMT +5:30). But please do not expect to get a reply on Saturday and Sunday. Please keep in mind that due to the time difference instant support may not be possible. We will get back to you from few minutes to 24 hours time (working days). For free products, we will try our best to get back to you but cannot guarantee.